At Viveka Inti Ruchulu, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
a. Personal Information:
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Name
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Mobile Number
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Email Address
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Shipping/Billing Address
b. Non-Personal Information:
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Browser type
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Device information
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IP address
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Website usage statistics (collected through cookies or analytics tools)
2. How We Use Your Information
The information we collect is used for the following purposes:
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To process and fulfill your orders
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To communicate with you regarding your purchase, delivery, or support requests
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To improve our website, services, and user experience
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To send promotional updates, offers, and product news (only with your consent)
3. Data Protection and Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. All sensitive data (such as payment details) is handled through secure payment gateways.
However, while we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, rent, or trade your personal data to any third parties.
Your information may only be shared with:
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Trusted third-party service providers (such as delivery partners or payment gateways) to complete your order.
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Legal authorities, if required by law or to protect our legal rights.
5. Cookies
Our website may use cookies to enhance user experience and analyze site performance.
Cookies are small files stored on your device that help us understand how visitors interact with our website. You can choose to disable cookies through your browser settings, though some website features may not function properly as a result.
6. Third-Party Links
Our website may contain links to external sites such as social media platforms (e.g., Instagram, WhatsApp). We are not responsible for the privacy practices or content of those third-party websites. Please review their respective privacy policies when you visit them.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy — such as completing your purchase or complying with legal obligations.
8. Your Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion of your information
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Opt out of promotional communications at any time
To exercise these rights, please contact us using the details below.
9. Updates to This Policy
We may update or revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this page periodically to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us at:
📞 +91 8309094068
📧 vivekaintiruchulu17@gmail.com